My Work History.
IT Manager, Bolongo Bay Beach Resort, St. Thomas, USVI
System Administrator for all machines in main/detached offices
Network Administrator of Unifi/Cisco hybrid environment, creating AP mesh across property
Managed security policies in Active Directory, onboarding new staff, and maintaining best practices
New product acquisition and configuration, taking inventory of all software needed for a given user
First point of contact for issues, on call to support even when at home for emergencies
DevOps Engineer, Core Enable, Virginia Beach, VA
Teaching Assistant for online class teaching DevOps practices, Docker, Kubernetes, Node.js, and Swarm
First point of contact for assistance to 130,000 students covering topics across 3 courses
Deployed containerized applications to cloud servers managed by a container orchestrator
Set up CI/CD pipelines using Jenkins to promote a GitOps workflow, automating environment changes
Managed and created content for company blog, podcast, newsletter, and YouTube channel
System Administrator, MassMutual, Hampton Roads, VA
Security administration for a variety of machines in a BYOD environment across 4 cities
Server administration to maintain customer records, printer cost centers, and Staff ID data
Provided after hours support during office renovation and move with limited downtime
Desktop support for producers/staff using office technology including cast devices, AV equipment, and tablets
Created profit analysis for new product acquisition to improve operations and reduce cost